FAQ

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Frequently Asked Questions

We are an IT company who always gives you a priority on the free of question and you can easily make a question on the bunch.

  • How long does it take to build a website?

    This completely depends on what you need. It takes longer to build a 1000 page megasite than a smaller eight page brochure website.

  • What size companies do you produce web designs for?

    We like to work with all sorts and sizes of businesses and individuals, and we bring the same skills used to support our celebrity and big business clients to the work we do for smaller clients. We’re just as keen to work with small businesses as we are large ones, and as a local firm we’re ideally placed to understand the needs of growing organisations.

  • Do you redesign existing websites?

    We certainly can do! It’s important to approach website redesignssensitively to make sure your reasons for redesigning are valid. This will ensure the project is an overall success from your ROI point of view.

  • Do you offer ongoing help with our new site once it's launched?

    If you need our help with web support and maintenance, we’ll be here for you. If not, we will leave you to it. If you change your mind and need us after all, we’ll still be here for you!

  • What is web hosting?

    Web hosting is required in order to get your website online. It is the space that you ‘rent’ which houses your web files and allows users to access your site and the information contained on it.

  • Can I purchase my own domain?

    Go ahead. Once you’ve sorted your domain out, we can take things from there. But if you need help, feel free to ask.

  • Who writes the content for the site?

    Usually that is you. You are the expert on your business, so it’s usually best if it comes from you. If you need help, we can recommend copywriters who can help clean up or write original content for you at an additional cost.

  • Will my website work on smart phones and tablets as well?

    It most certainly will! More people are accessing the web via small screens than ever, and the trend is likely to carry on. If your site doesn’t display or work properly on a mobile or tablet screen, you risk losing a big chunk of your potential audience. It means mobile responsive web design is essential these days. Every website we create is mobile responsive.

  • Can you help me rank high in Google?

    A page one position in the Google search results is like gold dust. Not so long ago it was relatively easy to achieve. These days it’s a lot more challenging, and getting it wrong can affect your reputation. Thankfully we have all the SEO tools and know-how to maximise your chances and some happy customers to vouch for us.

  • Can you help with my social media?

    Afraid not. We specialise in web design. We’ve been keen to avoid becoming a “jack of all” kind of agency (ie. a marketing agency). If you’re after one of those, we’re not for you!

  • How much does a website cost?

    The age-old question! It completely depends on what you need, but you can rest assured we deliver the best possible value for money and it won’t break the bank. Why not ask for a quote? There’s no obligation and we won’t sulk if you say ‘no’!

  • Are there any other costs for my website?

    If you host through us, there are hosting charges. There may also be costs for photos if you can’t supply them yourself. However we always do our best to use stock images sites that are free where possible. Other than that, we always make extra charges –if there are any crystal clear up front so you know exactly where you stand.

  • What are the payment terms for the design and development of my website?

    We like to work on a 30% upfront basis with 30% payable after the designs are agreed and the outstanding 40% payable when the development has been completed and signed off.

  • How long does it take to see results from SEO?

    Google has personally answered this one for you. They say that in most cases SEO can take between 4 months to a year to help your business first implement improvements and then see potential benefit.